Communication is the thread which runs through all the interactions we have with people. How we communicate defines our personality, gives others a window into who we are, shows our thoughts and opinions to the world and puts on show the attitudes we have to people and events.
Stephen Covey calls it “ the most important skill in life” and yet time and again we underestimate the importance of – and the challenge of – communicating our feelings, attitudes, opinions, thoughts and insights.
The multitude of new forms of social media communication also bring in a new element to our communication skills and we focus on developing the effective use of these too.
Communication Skills Training:
- Confidence and Assertiveness Skills
- Coaching and Mentoring
- Conflict Resolution
- Dealing with Difficult Behaviour / People
- Effective Communication Skills
- Presentation Skills
- Telephone Skills
"In championing a pioneering accreditation programme which recognises the achievements of staff in the voluntary sector David has demonstrated his commitment to developing people and organizations and ..."
Lesley Groom. Principal Lecturer Department of Health & Social Studies, University of Bolton